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PRIVACY NOTICE 

Effective Date: 01/09/2024 

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Zari London ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and share information about you when you visit our website, and when you purchase our products or use our services. We operate our website using the Wix platform, which may also collect and process your data. Please read this Privacy Notice carefully to understand our practices regarding your personal data.

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  1. INFORMATION WE COLLECT:

    1. Personal Information:  We may collect personal information that you provide directly to us, including but not limited to:

      • Contact Information: Name, email address, postal address, phone number.

      • Account Information: Username, password, and other registration details if you create an account.

      • Order Information: Details of your purchases, including payment information and billing/shipping addresses.

      • Communication Information: Records of your communication with us, including customer support queries.

    2. Automatically Collected Information: When you visit our website, we may automatically collect certain information, including:

      • Device Information: IP address, browser type, operating system, and device type.

      • Usage Information: Details about your interactions with our website, such as pages visited, time spent on the site, and links clicked.

      • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather data about website usage.

  2. HOW WE USE YOUR INFORMATION

    1. We use the information we collect for the following purposes:

      • To Process Orders: To fulfill your orders, process payments, arrange shipping, and provide order updates.

      • To Manage Your Account: To create and manage your account, including password resets and account-related communications.

      • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates or marketing communications (where permitted by law).

      • To Improve Our Website: To analyse website usage, improve our website’s functionality, and enhance your shopping experience.

      • To Comply with Legal Obligations: To meet legal and regulatory requirements, such as tax and accounting obligations.

  3. HOW WE SHARE YOUR INFORMATION:

    1. We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

      • Service Providers: We may share your information with third-party service providers who assist us with website operations, payment processing, shipping, and marketing services.

      • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or legal process, or to protect our rights or the rights of others.

      • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

  4. YOUR RIGHTS 

    1. You have certain rights regarding your personal information, including:

      • Access: You have the right to request access to the personal information we hold about you.

      • Correction: You have the right to request that we correct any inaccuracies in your personal information.

      • Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.

      • Objection: You have the right to object to the processing of your personal information in certain circumstances.

      • Withdrawal of Consent: Where we rely on your consent for processing, you have the right to withdraw your consent at any time.

    2. To exercise any of these rights, please contact us using the contact form on our website.

  5. DATA SECURITY

    1. We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  6. DATA RETENTION

    1. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

  7. THIRD-PARTY LINKS

    1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy notices of any third-party sites you visit.

  8. CHILDREN'S PRIVACY

    1. Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

  9. CHANGES TO THIS PRIVACY NOTICE

    1. We may update this Privacy Notice from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Notice on our website. Your continued use of our website following any changes indicates your acceptance of the updated Privacy Notice.

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